Why won’t my Apple device charge properly?

Phone charger

Why won’t my Apple device charge properly?

Argh, it is the first thing in the morning, and you go to turn on your phone, but it has no juice even though it was plugged in all night!

What is the problem? Is it your iPhone/Mac/Apple watch? Your outlet? The charger cable?

Identify what is causing your MacBook’s charging problem:

1/ Check your Apple charging port for debris or other obstructions. Try blowing into the port to remove the debris.

2/ Try a different outlet or USB port (e.g. your computer or laptop) where your device was plugged in to charge.

3/ Check the charging cord for damage. Most of the time, your charging cord is the reason your iPhone is not charging properly. 

Charging cords not charging your iPhone

Typically, charging cables failures occur in the same places:

  • at the junction point between the charging cord’s plug and the soft plastic cable
  • damaged pins (the computer chip looking part that you plug into your device)
  • at or near the USB port

Damage to your charging cord can be due to strain, corrosion or normal wear and tear. 

Using after-market (non-Apple) charging cords

Sometimes your iPhone charging issues occur because you are using a cheap knock-off cable of low quality. If you see an error message noting this cable is not compatible with your device, you are using an after-market cord. Only Apple or authorised Apple dealers sell the high-quality Apple-certified cords that can withstand a lot of wear and tear.

Solutions for Apple watch charging issues

Unfortunately, there are not many options when your charging cord is not working. You can try to unplug the cable from the Apple device and then plug it back in. Or, if you are charging your iPhone by plugging it into a PC, laptop or Mac, try plugging the cable into another USB port to see if it will charge. Eventually, you will have to replace your defective charging cord with a new, ideally Apple-certified cord. 

Apple-certified charging cord vs after-market cords

Obviously, we know that the after-market low-quality cables are cheaper than Apple’s original charging cables; however, there are other reasons you should invest the extra cash into an Apple-certified charger. 

High-quality, Apple-certified charging cables:
  • regulate the power sent to your Apple Watch, protecting it from surges that could damage the battery. 
  • detect when your battery is almost full and stop sending it power, ensuring that your Mac doesn’t get potentially harmful extra juice.
  • are not as long as after-market charging cables forcing you to leave your iPhone alone when charging
Leaving your iPhone alone when charging

For one, a longer charging cord means more time it takes to charge your Apple device, and for two, leaving your device alone to charge allows it to charge faster.

Four tips to maximise your Apple device’s battery performance

Apple devices use lithium-ion rechargeable battery technology. Eventually, the batteries’ capacity and performance decline and they need to be replaced (yes you read that right, Apple devices do need battery replacements if you continue to use them for years). 

Maximise your iPhone’s battery life (amount of time your device runs before needing to be charged) and help extend its battery lifespan (length of time your battery lasts until it needs to be replaced). 

1/ Keep your Apple device out of excess heat

Apple devices work best between 0 degrees and 35 degrees. Try not to charge your Mac, Apple watch or iPhone, when it is over 35 degrees out and avoid charging it in direct sun if possible. 

2/ Remove your case when charging

Charging your device inside some styles of cases may generate excess heat, which can affect battery capacity. Therefore, if you notice that your device gets hot when you charge it, remove it from its case before plugging it in to charge.

3/ Adjust your Apple device settings

Each Apple device category (phones, watches, Macs, and iPods) have different names for their settings, but the three key areas to adjust are: 

  • your energy/power saving mode, 
  • your screen’s brightness levels
  • quitting all apps that run in the background which you may not be using

While in energy-saving mode, you can still access key functions of your device: using the internet, making/receiving phone calls/texts/emails and more. When your Apple device charges up again, the energy-saving mode automatically switches off.

4/ Upgrade to the latest iOS

Apple software updates often include energy-saving technologies, so always make sure your device is using the latest version of iOS, macOS or watchOS.

Contact Hassle Free I.T for all your Apple device-related questions

We know technology can be confusing! For jargon-free technology advice, updates, battery or charging cable solutions contact the experienced I.T team at Hassle Free I.T. We will help you update your iPhone, set up your Apple watch, or optimise your Mac, so it runs more efficiently. 


Call us today on 1300 367 047 for all your Apple technology questions and needs. Book your on-site or remote service online via our website.

No Comments

Post A Comment